Magic Button

conware solutions
Push the Magic Button
and save money

...are you facing
following issues?

  • Low level of task automation
  • Skilled specialist flooded by routine tasks
  • Long “Time To Market” for automation
  • Long “Mean Time To Resolve”
  • “Bounced tickets”
  • Human mistakes
  • Low rate on First Time Resolution
  • Unclear automation visibility

Functions
overview

  • Generic Automation Framework for daily operations.
  • Run on‑demand automation from any task e.g. Incident, Problem, Change, Catalog Task, etc.
  • Functionality is data driven. No additional development. Just add definitions and Magic button!
  • Most common automation and orchestration tools supported.

Benefits

  • Enables “Shift Left” principle
  • Mean Time To Resolve reduction
  • Common Automation tools supported
  • Reuse of existing in-house jobs, scripts, workflows
  • Ability to integrate with any Automation or Orchestration tool
  • OOTB principles used and followed
  • Task auto‑closure supported
  • Real-time notifications
  • Cost reduction
  • Execution history

Other benefits or solutions

Incident Management
The Magic button allows to automate investigation and remediation operations by using “in-house” automation and orchestration tools.
Change Management
Magic button solution allows to automate changes implementation in a standard way.
Request Fulfillment
Magic button provides an option how to enable high volume of automation without complex and unusable CatalogItems for requestors.

Ready to get started?

Contact our Sales team
Don’t hesitate and get in touch with our sales team. Our sales experts will answer our questions within 24 hours.
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